SERVICE-SPECIFIC TERMS
Last updated: 08.03.2026
1. General Provisions
1.1. These Service-Specific Terms (the “Terms”) govern the special rules, features, limits, procedure, and substance of the services provided by Razmik Khachatrian (the “Company”) to clients, customers, representatives of clients, and other persons entering into contractual or pre-contractual relations with the Company (the “Client”).
1.2. These Terms constitute an integral part of contracts, invoices, offers, commercial proposals, order confirmations, correspondence, and other documents on the basis of which the Company provides services. They shall apply together with the document Terms and Conditions, as well as with the Company’s other legal documents, unless otherwise expressly agreed in writing.
1.3. If there is any conflict between these Terms and the Company’s other general documents, the special provisions of this document shall prevail to the extent that they directly regulate the relevant service, stage, obligation, or mode of interaction.
1.4. These Terms shall apply taking into account the nature of the specific service, the jurisdiction, the subject matter of the engagement, the composition of participants, the status of the specialists involved, the contents of the invoice, contract, technical assignment, and other individual arrangements between the parties.
2. Scope and Types of Services Provided
2.1. The Company provides legal, consulting, analytical, coordination, documentary, business consulting, informational, organizational, and other related services within the limits of its competence, professional profile, applicable law, and the agreed scope of engagement.
2.2. Depending on the specific request, the services may include, among other things:
legal analysis of documents, circumstances, and risks;
preparation of legal texts, letters, statements, complaints, applications, requests, legal positions, and other materials;
consultations on issues of international law, corporate law, migration procedures, compliance, due diligence, and related areas;
preparation of an action strategy, roadmap, rights protection algorithm, and organizational support;
coordination of interaction with partners, contractors, lawyers, notaries, translators, public authorities, and other participants in the process;
support in negotiations, claims work, business correspondence, and other communications;
preparation and support of international, cross-border, and multi-jurisdictional projects.
2.3. The specific content, scope, composition of stages, format of performance, timeframes, depth of analysis, list of final materials, and other service parameters shall be determined individually and recorded in the contract, invoice, offer, order confirmation, correspondence, or another written document.
2.4. If the performance of a particular task requires a license, procedural admission, special status, or professional authorization in a specific jurisdiction, the Company may arrange for that part of the service to be performed with the involvement of the relevant partners, outside specialists, or contractors.
3. Service Delivery Procedure
3.1. Commencement of Work. The provision of the service begins after the essential terms have been agreed, including the subject matter of the engagement, the scope of work, the price, the payment procedure, and other key parameters, unless otherwise directly follows from the nature of the interaction between the parties.
3.2. Preparatory Stage. After accepting the engagement, the Company may request from the Client documents, information, explanations, source materials, confirmations, powers of attorney, translations, contact details, and other data objectively necessary to start or continue the work.
3.3. Duty to Cooperate. The Client must provide complete, accurate, consistent, and up-to-date information in a timely manner. The Company has the right to proceed on the assumption that the information provided by the Client is accurate unless the Company has obvious grounds to believe otherwise.
3.4. Staged Performance. Depending on the nature of the project, the service may be provided in stages. Each stage may include a separate scope of tasks, timeframes, interim results, coordination of actions, and an independent price, if this is provided for by the individual terms.
3.5. Timeframes for Performance. The timeframes for the provision of services shall be determined taking into account the complexity of the project, the volume of source materials, the speed of feedback, the need to obtain documents from third parties, the actions of public authorities, courts, counterparties, banks, partners, and other circumstances outside the Company’s full control.
3.6. Adjustment of Scope of Work. If, during the performance of the engagement, it becomes clear that the original scope of work was incomplete, the circumstances have changed, or an additional volume of actions is required, the Company may propose a change in the composition of the service, the timeframes, the price, the staging, or the format of service delivery.
3.7. Suspension of Services. The Company may suspend the provision of services in whole or in part if the Client fails to fulfill the obligation to pay, does not provide the necessary documents, delays the approval of material decisions, provides inaccurate information, or otherwise impedes the proper performance of the engagement.
4. Rights and Obligations of the Company
4.1. The Company undertakes to:
provide services in good faith, professionally, and within the agreed scope of engagement;
act taking into account applicable law, the nature of the task, and reasonable professional standards;
ensure the confidentiality of information received from the Client within the limits provided by law and the arrangements of the parties;
inform the Client of material circumstances that may affect the progress of performance, timeframes, scope of work, or impossibility of further support;
use reasonable organizational measures for the proper performance of the service.
4.2. The Company has the right to:
request from the Client any information and documents objectively necessary for the performance of the engagement;
determine the working methodology, sequence of actions, structure of analysis, format of materials, and internal organization of performance;
engage partners, contractors, local specialists, translators, technical performers, and other persons if this is necessary for the provision of the service;
refuse to perform the engagement or decline to accept it for performance if the service contradicts the law, professional ethics, the Company’s internal policy, or goes beyond the limits of permissible competence;
suspend or terminate work if the Client breaches obligations relating to payment, provision of data, compliance with instructions, or business good faith.
5. Rights and Obligations of the Client
5.1. The Client undertakes to:
provide accurate, complete, and up-to-date information necessary for the provision of services;
timely send documents, answers, explanations, and other materials requested by the Company;
comply with the agreed payment procedure and avoid late payment;
immediately inform the Company of any changes in circumstances that may affect the performance of the engagement;
not conceal facts, documents, and circumstances relevant to the assessment of the situation and the performance of the work;
comply with the law and not use the results of the services for unlawful purposes.
5.2. The Client has the right to:
receive information about the agreed scope of the service and the progress of its performance within a reasonable extent;
ask clarifying questions regarding the subject matter of the engagement within the limits of the paid service;
receive the results of the services in the format agreed by the parties;
propose changes to the scope, format, or staging of the service, if permitted by the nature of the service.
6. Service Fees and Payment Procedure
6.1. The price of a specific service is determined individually and may be established as a fixed amount, an hourly rate, stage-based payment, a subscription model, or a combined format.
6.2. The price, the scope, the composition of the service, the payment procedure, the settlement currency, the payment deadlines, the conditions of advance payment, staged payment, or final settlement shall be specified in the contract, invoice, offer, commercial proposal, or another agreed document.
6.3. If additional expenses arise during the performance of the engagement, including state duties, consular fees, notarial expenses, translations, apostille, legalization, courier services, bank commissions, travel expenses, fees of local specialists, and other costs, such amounts shall be paid separately unless their inclusion in the price of the service has been expressly agreed.
6.4. In case of late payment, the Company may suspend the provision of services until the debt is fully paid. The period of suspension shall not be deemed a breach of the performance timeframe by the Company.
6.5. If, during performance, the scope of work materially changes, new circumstances arise, or the need for additional actions is identified, the price of the service shall be subject to separate agreement.
7. Confidentiality and Data Processing
7.1. The Company treats the information received from the Client in the course of providing services as confidential to the extent that such information by its nature requires a confidentiality regime and unless otherwise follows from the law, the substance of the engagement, or the Client’s express consent.
7.2. Personal data and other information transferred in the course of providing services shall be processed in accordance with the Privacy Policy, as well as with the applicable data protection laws.
7.3. If the performance of the service requires interaction with partners, contractors, notaries, translators, local specialists, public authorities, or other third parties, the Company may transfer the relevant volume of information to the extent objectively necessary for the performance of the engagement and permissible by law.
8. Service Limitations and Limits of Liability
8.1. The Company bears obligations exclusively within the specifically agreed scope of the service. Any actions, documents, consultations, proceedings, applications, negotiations, translations, additional analyses, subsequent support, and other work not expressly included in the agreed scope shall be considered a separate service unless otherwise expressly agreed by the parties.
8.2. The Company does not guarantee a specific result, the outcome of a dispute, the decision of an authority, the issuance of a document, registration, the granting of an application, the successful completion of a procedure, or the achievement of any other legal effect, since this depends on factors outside the Company’s full control.
8.3. The Company shall not be liable for consequences caused by the Client’s provision of inaccurate, incomplete, inconsistent, or untimely data, concealment of material circumstances, failure to follow instructions, violation of the law, or independent actions of the Client contrary to the recommendation, strategy, or agreed work algorithm.
8.4. The Company shall also not be liable for actions, decisions, delays, refusals, omissions, and other consequences related to the work of courts, public authorities, banks, consulates, notaries, migration services, registries, postal operators, payment systems, counterparties, contractors, and other third parties, unless otherwise expressly provided by law or contract.
9. Engagement of Partners and Subcontractors
9.1. The Company may engage in the performance of the engagement partners, subcontractors, external consultants, licensed specialists, local law firms, technical performers, and other third parties, if this is advisable for the high-quality and lawful provision of the service.
9.2. The choice of the specific performer, the volume of the task assigned, and the format of interaction shall be determined by the Company taking into account the nature of the engagement, the jurisdiction, legal requirements, confidentiality, and the interests of proper service performance.
10. Amendment, Suspension, and Termination of Services
10.1. The Company may amend the manner of performance, the internal work structure, the sequence of stages, or the composition of actions if this does not distort the agreed subject matter of the service and is necessary for more effective performance of the engagement.
10.2. The provision of services may be terminated by agreement of the parties, upon completion of the agreed scope of work, due to the objective impossibility of further performance, in case of the Client’s breach of material obligations, or on other grounds provided by law or the arrangements of the parties.
10.3. In the event of early termination of cooperation, issues of payment for actually performed work, the status of prepared materials, additional expenses, and other consequences of termination shall be determined taking into account the services actually provided, the stage of the project, and the applicable contractual terms.
11. Dispute Resolution and Applicable Law
11.1. All disputes, disagreements, claims, and demands arising in connection with these Terms or with the provision of specific services shall be resolved primarily through negotiations, business correspondence, and the submission of a written position.
11.2. If no settlement is reached, the dispute shall be resolved in the manner established by the Terms and Conditions, the contract, invoice, offer, or the applicable law.
11.3. In matters not expressly regulated by these Terms, the parties shall be guided by the Company’s other legal documents and the rules of law applicable to the relevant relations.
12. Final Provisions
12.1. The Company may unilaterally update, amend, and supplement these Terms taking into account changes in legislation, practice, the structure of services provided, and internal processes.
12.2. A new version shall enter into force from the moment it is published on the Company’s website, unless otherwise expressly specified in the text of the new version.
12.3. If any provision of these Terms is declared invalid, unlawful, or unenforceable, this shall not affect the validity of the remaining provisions, which shall remain in force to the maximum extent permitted.
12.4. If you have any questions related to these Terms or the procedure for the provision of services, please contact us by email: mail@razmikkhachatrian.com.
Last updated: 08.03.2026